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YOUR MONEY IS SAFE AT WHEATLAND Read Article...
In an effort to help protect you against increased international debit and credit card fraud, Wheatland Bank has implemented a block on all foreign activity. It is essential that you make your local branch aware of any international travel plans and/or purchases made through a foreign merchant with your Wheatland Bank debit or credit cards.
To protect you against debit and credit card fraud, we have enhanced our security system to include a sophisticated network. Now, when a transaction appears to fall outside of your normal spending pattern, an alert is created. Examples of transactions monitored for potentially fraudulent patterns are:
In some cases you may be declined at the merchant if the activity is considered extremely suspicious.
A fraud analyst or automated voice system will contact you at your home or office to verify whether you authorized the transaction which does not appear to fit your historical card spending behavior. Please note that you will be asked for either your zip code or last four digits of your SS# to verify your identity, but as we have stated previously, we will never ask you for your account/card number. In order for this system to work correctly, it is critical that we have your current phone number(s) on file. Please contact your branch if you need to update this information.
Recently we have seen an increase in fraudulent check scams involving our customers and we want to make you aware of these scams so that you can protect yourself. Please remember that if something seems "too good to be true" - it very likely is. A couple of examples include: a notification that you have been the winner of an unsolicited prize or an offer to participate in a research program in exchange for payment. If you receive any questionable offers, please bring them to the attention of your branch so that we can work to prevent these scams from being successful within our community.
Below is a sample of one such solicitation:
The security of your personal/business information is of the utmost importance to Wheatland Bank. We have state-of-the art systems in place to secure our servers and networks and additional layers of security to guarantee your personal/business information is secure. In addition, Wheatland Bank wants to ensure you have the necessary information to protect your personal/business information and online account information.
The following tips will help protect you against fraudulent e-mail and internet related activity from unauthorized third parties.