Fraud Information

Fraudulent Phone Calls

Customers have recently reported receiving phone calls saying their ATM/debit card has been compromised and that their card has been or is about to be suspended. Some calls have claimed to be from Wheatland Bank, and ask for the customer's card number. If the customer gives them the card number, there will most likely be fraudulent charges that will appear on their account. Under no circumstances would we make a call like this. The fraudulent calls are automated and request an ATM/debit card number to activate. The number on caller ID has been reported to be 787-276-4167.

If you receive a call you are not expecting, claiming to be from Wheatland Bank, you always have the option to hang up and call us at the number provided on the back of your ATM/debit card, 888-896-2577. There are times when we will call you, but we already have your account information. For example, we might call to verify an unusual purchase made with your credit card number, but we will tell you the information, not ask you for it.

Protect yourself from fraud by being a prudent consumer.